Customer Service

  • Contact Information

    customer service

    email: help@egg-baby.com

    telephone: 212-685-1490 ext. 0

    fax: 212-685-1491

  • Size Chart

    size body length (inches) chest (inches) waist (inches)
    3-6 mo 21 1/2 9 1/2 15
    6-12 mo 23 10 16
    12-18 mo 24 1/2 10 1/2 16
    18-24 mo 26 11 17
    2T 28 11 3/4 17 1/2
    3T 29 12 1/4 18
    4T 30 13 19

    measurements are approximate

  • Privacy & Security

    Egg by Susan Lazar has instituted policies and practices intended to ensure that your personal information is handled in a secure manner that respects and protects your privacy.

    Any changes to our privacy policy and practices will be reflected on this page so that you can be aware of what information we collect and how we are using and/or disclosing it. By using our website, you consent to our collection and use of this information. Our policy was last updated October 1, 2008.

    Egg by Susan Lazar collects data that you provide to us through www.egg-baby.com, by phone, mail, e-mail and fax interactions or any other means of communication with us. This includes information such as your name, mailing address, email address, phone number, any personal information you choose to provide and transaction details. For your protection, Egg by Susan Lazar does not store or provide access to credit card information, which is why you will be required to re-enter your credit card and expiration date with every online credit card transaction.

    Egg by Susan Lazar occasionally obtains information for Egg by Susan Lazar customers who provide information to other websites or to retailers who sell Egg by Susan Lazar products. Egg by Susan Lazar may also obtain publicly accessible customer demographics.

    Egg by Susan Lazar uses this information to enhance and personalize your shopping experience, and to communicate with you for marketing and promotional purposes via postal pieces, phone messages, or emails. You may indicate your contact preferences regarding promotional communications either to us online or to our customer service representatives. However, we do not control and are not responsible for information collected and used by independent retailers who sell Egg by Susan Lazar products.

    All personal information input and transmitted by you to our website when you place an order is protected by password and by an encryption using Secure Socket Layer Technology ("SSL"). SSL encrypts your order and personal information before it is transmitted to us to avoid the decoding of your information by anyone other than Egg by Susan Lazar.

    Egg by Susan Lazar does not sell, rent or trade with third parties any personal information you provide to us, nor do we share such information with third parties except for the express purpose of assisting us in fulfilling your orders and customer service inquiries, updating your customer information record in our database, deploying our promotional offers to you, or fulfilling your request to unsubscribe from our email. We do not authorize those third parties to make any other use of your information.

    Egg by Susan Lazar honors every request to unsubscribe from receipt of emails as quickly as we can after receiving the request, not only for promotional emails that Egg by Susan Lazar sends, but also for emails about Egg by Susan Lazar that we permit other companies to send to their own list of subscribers. As such, in compliance with the CAN-SPAM Act of 2003, Egg by Susan Lazar will provide to such companies the email address of anyone who has submitted to Egg by Susan Lazar an unsubscribe request, provided such company agrees not to disclose or use such email address for any other purpose than honoring your request to not receive Egg by Susan Lazar promotional emails.

    Egg by Susan Lazar reserves the right to use and/or disclose to others information about your demographics and use of our website in a manner that does not reveal your identity.

    In keeping with the Children's Online Privacy Protection Act, Egg by Susan Lazar will never knowingly request personally identifiable information from any person under the age of 13, without first seeking prior verifiable parental consent. If we become aware that a user of our website is under the age of 13 and has provided an online registration without prior verifiable parental consent, we will remove that child's personal information from our files.

    "Cookies" are small data files or small bits of information that are stored by your browser on your computer's hard drive when you visit our website so that we can recognize you. Cookies do not alter your hard drive in any way and cannot be used to access any personal information from your computer. They merely enable us to personalize your shopping experience by helping us keep track of your order as you shop on our website, maintain information about your use of our website, and help us recognize you when you visit our website again. We also use cookies to identify the website you visited immediately before visiting our website and we maintain this information through the use of cookies to enable us to evaluate and improve our website design. You can change your browser so that it will not automatically accept cookies. Also, the profile you build at www.egg-baby.com allows you to request that we do not "remember you", something we recommend if you are using a shared or public computer.

    There may be links on our website to the websites of others. When you click onto one of these links, you are leaving [Egg Baby’s] website and accessing another party's website. These other web sites are not under our control and may collect personal information from you. Our Privacy and Security Policy does not address the information, privacy and security practices or policies of any other website. For more information, please read our Terms of Use.

    Please send any concerns regarding our privacy policy to: info@egg-baby.com or to

    Egg by Susan Lazar Customer Relations

    Privacy Policy

    68 Jay Street, Ste 217

    Brooklyn, NY 11201

  • Returns & Exchanges

    egg by susan lazar items that have been purchased at full price from egg-baby.com may be returned within 14 days of purchase for store credit only. no refunds will be issued. returned items must have original tags and packaging and be in new, unworn, and unwashed condition.

    egg by susan lazar is not responsible for returns that are lost in transit, therefore we recommend you use a shipping service with tracking number capability. include a copy of your packing list or receipt with any return so that it may be quickly processed. once items are received and processed a store credit will be issued for the amount of merchandise returned less shipping charges. store credits are valid for one year from date issued.

    items purchased on sale are not eligible for returns or exchanges.

    should an item be damaged, please report damage to egg by susan lazar within 14 days of purchase to be eligible for a refund or replacement.

    at this time egg by susan lazar is not able to accept returns purchased from retailers other than egg-baby.com. please contact the retailer directly for all return requests.

  • Terms and Conditions

    General

    The following are the terms of use that govern the www.egg-baby.com Website (the “Site”). Your use of the Site constitutes your agreement with these terms. Egg by Susan Lazar reserves the right to revise these terms and conditions. We will post any changes here as they are made. Because your use of the Site following any changes constitutes your agreement to be bound by any changes, you may wish to check this section periodically.

    Site Content

    Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of the Site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Egg by Susan Lazar. The Site as a whole is protected by copyright and trade dress and all worldwide rights, titles and interests in and to the Site are owned by Egg by Susan Lazar. www.egg-baby.com and all other Egg by Susan Lazar trademarks appearing on this Site are trademarks of Egg by Susan Lazar.

    The Contents of the Site, and the Site as a whole, are solely for personal, non-commercial (other than for the purchase of merchandise from the Site) use by the users of the Site. You may download or copy the Contents and other downloadable materials displayed on the Site only for your personal use. No right, title or interest in any downloaded materials or software is given to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

    Product Information

    Egg by Susan Lazar products displayed on the Site are available in select stores in the United States and select foreign markets while supplies last. In some cases, merchandise displayed for sale on the Site may not be available in all stores. The prices displayed on the Site are quoted in U.S. Dollars and are valid and effective only in the United States for purchases made through the Site.

    Colors

    We have made every effort to display the colors of our products that appear on the Site as accurately as possible. Because the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

    Comments and Submissions

    All comments, feedback, suggestions, ideas, and other submissions offered or submitted to Egg by Susan Lazar in connection with your use of this Site (collectively, “Comments”) shall be Egg by Susan Lazar’s property. Such offer or submission of any Comments constitutes an assignment to Egg by Susan Lazar of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Egg by Susan Lazar is under no obligation to: (1) maintain any Comments in confidence; (2) pay you any compensation for any Comments; or (3) respond to any Comments.

    You agree that Comments submitted by you will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that Comments submitted by you will not be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

    Privacy Policy

    You agree that Egg by Susan Lazar may use and/or disclose information consistent with our Privacy Policy.

    Indemnification

    You agree to defend, indemnify and hold Egg by Susan Lazar harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

    Links to Other Web Sites

    To the extent that this Site contains links to services and resources not within Egg by Susan Lazar’s control (“Third-Party Sources”), any claims or concerns regarding any Third-Party Sources, or any link thereto, should be directed to the particular Third-Party Source. You agree that Egg by Susan Lazar shall not be liable to you for your use of any Third-Party Sources.

    Disclaimer

    IN NO EVENT SHALL EGG BY SUSAN LAZAR OR ANY OF ITS AFFILIATED ENTITIES, SUPPLIERS OR RETAILERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF EGG BY SUSAN LAZAR HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OR THE EXISTENCE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

    Inaccuracy Disclaimer

    From time to time there may be information on this Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.

    Miscellaneous

    Unless otherwise specified and except to the extent Egg by Susan Lazar products are offered for sale in the United States through this Site, this Site and its Contents are displayed solely for the purpose of promoting Egg by Susan Lazar’s products available in the United States and select foreign markets. This Site is controlled and operated by Egg by Susan Lazar from its offices in Brooklyn, New York.

    Choice of Law and Venue

    This Agreement shall be governed by, construed and enforced in accordance with the laws of the State of New York, without giving effect to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by an appropriate federal or state court sitting in the State of New York, County of Kings.

    Third-Party Trademarks

    Third-party trademarks, trade names, product names and logos, contained in this website may be the trademarks or registered trademarks of their respective owners.

    Notices for Reporting and Making Claims of Copyright Infringement

    Egg by Susan Lazar will investigate notices of copyright infringement and take appropriate actions under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) ("DMCA"). Pursuant to the DMCA, written notification of claimed copyright infringement must be submitted to the following designated agent for this website:

    Egg by Susan Lazar Customer Relations

    68 Jay Street, Ste 217

    Brooklyn, NY 11201

    Please send any concerns regarding our products or services to info@egg-baby.com.

    Termination

    This Agreement is effective unless and until terminated by either you or Egg by Susan Lazar. You may terminate this Agreement at any time. Egg by Susan Lazar may terminate this Agreement at any time, may do so immediately, without notice, and may deny you access to the Site.

 
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